Shipping and Delivery Policy
Effective Date: 19th December 2024
At AVTIX, we aim to provide a seamless and reliable shopping experience. This Shipping and Delivery Policy outlines how we handle the shipping and delivery of nutraceuticals, skincare, and cosmetic products purchased on our website.
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1. Shipping Locations
1.1. We ship to the following locations:
PAN INDIA
1.2. If we do not ship to your location, you will be notified during the checkout process.
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2. Processing Time
2.1. Orders will be delivered within 1-3 business days after payment confirmation.
2.2. Orders placed on weekends or holidays will be delivered on the next business day.
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3. Shipping Methods and Costs
3.1. We offer the following shipping methods:
[Standard Shipping] – 5-7 business days]
[Express Shipping] – 2-3 business days]
3.2. Shipping costs are calculated based on:
The weight and dimensions of your order
Your shipping destination
Your selected shipping method
3.3. Shipping fees will be displayed at checkout before you confirm your order.
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4. Delivery Time
4.1. Estimated delivery times depend on your selected shipping method and destination.
4.2. Delivery times are estimates and may vary due to:
Customs clearance procedures
Weather conditions
Unforeseen carrier delays
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5. Order Tracking
5.1. Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
5.2. Tracking updates may take up to 24 hours to appear after your order has been dispatched.
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6. International Shipping
6.1. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6.2. Delays caused by customs clearance are beyond our control.
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7. Failed Deliveries and Returns
7.1. If delivery fails due to an incorrect or incomplete address, the package may be returned to us. In such cases:
You will be responsible for any additional shipping fees to resend the package.
7.2. If the order is not claimed or refused upon delivery, it may be returned to us, and a refund will be processed after deducting shipping fees.
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8. Lost or Damaged Packages
8.1. If your package is lost or damaged during transit:
Notify us immediately at care@avtix.in
with your order details.
8.2. We will coordinate with the carrier to resolve the issue and, if applicable, issue a replacement or refund.
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9. Changes to Shipping Address
9.1. Changes to the shipping address must be made before the order is dispatched.
9.2. Contact our customer service team at care@avtix.in to update your address.
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10. Contact Us
For any questions or concerns about shipping and delivery, please reach out to us:
Email: care@avtix.in
Phone: 9289258479
Address: 882 Work Spaces 8th Floor Gaur City Mall Greater Noida Uttar Pradesh 201318
Thank you for choosing AVTIX ! We are committed to delivering your products promptly and efficiently.
At AVTIX, we aim to provide a seamless and reliable shopping experience. This Shipping and Delivery Policy outlines how we handle the shipping and delivery of nutraceuticals, skincare, and cosmetic products purchased on our website.
---
1. Shipping Locations
1.1. We ship to the following locations:
PAN INDIA
1.2. If we do not ship to your location, you will be notified during the checkout process.
---
2. Processing Time
2.1. Orders will be delivered within 1-3 business days after payment confirmation.
2.2. Orders placed on weekends or holidays will be delivered on the next business day.
---
3. Shipping Methods and Costs
3.1. We offer the following shipping methods:
[Standard Shipping] – 5-7 business days]
[Express Shipping] – 2-3 business days]
3.2. Shipping costs are calculated based on:
The weight and dimensions of your order
Your shipping destination
Your selected shipping method
3.3. Shipping fees will be displayed at checkout before you confirm your order.
---
4. Delivery Time
4.1. Estimated delivery times depend on your selected shipping method and destination.
4.2. Delivery times are estimates and may vary due to:
Customs clearance procedures
Weather conditions
Unforeseen carrier delays
---
5. Order Tracking
5.1. Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
5.2. Tracking updates may take up to 24 hours to appear after your order has been dispatched.
---
6. International Shipping
6.1. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6.2. Delays caused by customs clearance are beyond our control.
---
7. Failed Deliveries and Returns
7.1. If delivery fails due to an incorrect or incomplete address, the package may be returned to us. In such cases:
You will be responsible for any additional shipping fees to resend the package.
7.2. If the order is not claimed or refused upon delivery, it may be returned to us, and a refund will be processed after deducting shipping fees.
---
8. Lost or Damaged Packages
8.1. If your package is lost or damaged during transit:
Notify us immediately at care@avtix.in
with your order details.
8.2. We will coordinate with the carrier to resolve the issue and, if applicable, issue a replacement or refund.
---
9. Changes to Shipping Address
9.1. Changes to the shipping address must be made before the order is dispatched.
9.2. Contact our customer service team at care@avtix.in to update your address.
---
10. Contact Us
For any questions or concerns about shipping and delivery, please reach out to us:
Email: care@avtix.in
Phone: 9289258479
Address: 882 Work Spaces 8th Floor Gaur City Mall Greater Noida Uttar Pradesh 201318
Thank you for choosing AVTIX ! We are committed to delivering your products promptly and efficiently.